From Our Clients, in Their Own Words:
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I love working with Martha. She is always very pleasant and very accommodating.
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Martha is amazing and I am customer since 2008 or longer!
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I love Classic Party Rentals and will always sing your praises! As a company, your staff always treated me with kindness and excellent hospitality. I've worked with Sydney, Mikey, Nina, and of course, Patrick. CPR has a strong team on their hands which is why we continue nourishing this fantastic relationship. When jumping into the Sales position with the hotel, the staff patiently answered my questions and welcomed me with open arms.
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I love working with Martha! She is the best!!!
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Martha was awesome! She took so much time with us and was so flexible when we changed our minds on items. Thanks for giving us peace of mind during the wedding planning process!
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Martha is our main contact! She is amazing! I don't know what I would do without her. She knows exactly what we need and catches my mistakes. Always a joy to work with.
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Patrick & Martha are both a joy to work with!
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Patrick was so great to deal with, overall experience was an absolute pleasure.
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Fantastic job wedding came off without any issues you did a great job
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I cannot say enough good things about Classic Party Rentals! We had the pleasure of working with Patrick & he was absolutely amazing! My now husband & I met Patrick at Barns of Kanak wedding expo and after our conversation with him, we knew Classic Party Rentals were who we wanted to get our rentals for our wedding. When it came time to meet with Patrick to make our selections he was beyond helpful, made great suggestions, and was so patient as we made changes and decided on how we wanted our tables to look. While we were making our rental selections, I opted not to go with coop glasses, but my mom loved them so much he incudes one just for her for wedding day! A week out from our wedding I realized I forgot to include champagne glasses and Patrick was so understanding and quickly added them to our list of selections. Patrick was always quick to respond to any questions/changes that I had and was always so kind. I really cannot say enough good things! Our reception tables looked absolutely amazing & exactly what I had envisioned. We will definitely be using Classic Party Rentals for any events we have in the future!!
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Thank you for taking our order on such short notice. Our event turned out beautifully. Thank you again for your great service.
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Thank you! We appreciate everything.
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Excellent service as usual
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I worked with Sidney Colston and Patrick Hagerick on different events the last couple of weeks and they are awesome at what they do. They were happy to help and make the numerous changes and additions I needed. I cannot say enough about them! I unfortunately do not remember the gentleman that called when they arrive for the drop-off or pick-up but the were friendly and placed everything where I needed it. You all are tops! Thank you
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Patrick & Martha are both wonderful to work with!
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Patrick is always in point and very helpful and an awesome person to work with and. Very professional at all times. What a excess to have for your company
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Thank you for your cooperation with this event and the last minute change of venue and items ordered due to the tropical storm.
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Carrie was great! She was responsive, professional, helpful and nice. She shared her expertise, and it was greatly appreciated.
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Martha is great!
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Classic Party Rentals of VA customer service is professional from the beginning to the end! It's important to support local family-owned small businesses because it strengthens the business ecosystem and your community!
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Patrick was a joy to work with!!
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We had to reschedule the entire event due to COVID, and Carrie was excellent in making sure everything still went according to plan!
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Patrick and Carrie were extremely helpful, even finding something I needed last minute. Would highly recommend. Enjoyed working with them.
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Martha is fabulous!
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Working with Martha was a joy...I changed my mind on a few things and she graciously made the requested changes. I will certainly recommend Classic Party Rentals for any special occasion. Thank you for providing such excellent service!
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Your staff is awesome!!!!!
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Patrick is hands down the best! He is such a joy and pleasure to work with. He responds in a timely and professional manner. He is very knowledgeable in all thing's events and I'm grateful for the partnership that we have.
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Martha and Carrie are always the best!! Thank you as always.
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Sydney Colston was wonderful throughout!
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Keep up the great work. Your customer service and Profesional is rare commodity these days so please don't change.
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Patrick was and always has been the best at helping us figure out our needs.
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You’re I have used your services many times over the years. Never once has it not exceeded my expectations!
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I always have an amazing experience with Classic!
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Both Patrick and Carrie were great to work with
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Excellent products. Excellent delivery and pickup service.
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Classic Party Rentals made this process very easy. My rental was very small...40 glasses. I felt like my service was handled very professionally and did not feel like i was a small order customer. Communication was excellent and I always new what were my next steps in my final payment and pick up instructions. Crates of glasses were very easy to handle. My daughter was thrilled to have nice glassware for her baby shower! Thank you!
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We haven't had to use the rental services in a long time. When I contacted Patrick it was just like we never stopped. As always services were excellent. Looking forward to being back in business with the team. Thanks Phyllis
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Absolutely fabulous customer service! Thank you for being so easy to work with. We will be renting from you again in the future
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Doug helped me load up the chairs and bar stools in the cold and rain. He was great conversation and very helpful. Patrick responded to every email I sent in a timely manner. He even reached out as the date was getting closer and I hadn't booked yet (I forgot).
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It's my 4th or 5th year in a row using you guys for additional Thanksgiving and Christmas tables and chairs, and every year its perfect with easy and convenient pickup and return! Thank you Ashley and Sydney!
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LOVE working with Martha Pearce! Martha is the best! When I work with Martha I have the utmost confidence that my event will be both beautiful and a success!
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Always love working with Martha! Thank you!
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We would like to give a huge thank you to Classic Party Rental coordinator, Sydney Colston. She went above and beyond to help us achieve a flawless party seating for our company party. We could not have done it with out her knowledge and attention to detail. She took the stress out of planning. Many thanks!
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Martha and Carrie are a great team and they make sure I have everything I need.
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Sydney is awesome! Professional, precise and helpful
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GREAT JOB from start to finish !!!
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Sydney is always a pleasure to work with, she is extremely knowledgeable and flexible.
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I have been renting champagne glasses from you all for many years… And Martha is always professional, kind, and so wonderful to work with!
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Everything was perfect as usual
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Thanks to Patrick for his guidance, and then acting like my small and routine order was a big and important one! Thanks to Martha for her care and assistance with the pick up and return of the items. Everything was smooth and flawless from start to finish!!!
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Great service
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Martha is great to work with every year even though we only rent 50 wine glasses for our annual event. She treats us as if we rent much more from Classic Party Rentals. We appreciate we do not have to clean the glasses upon return too!
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MARTHA !!!!!!!!!!! Rockstar, lovely, and better at my job than myself! Will come back JUST for her <3
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We planned a fancy Valentines dinner for our parents, as it may well be their last one together. Classic Party Rentals made it spectacular! Mom was so excited she couldn't resist sitting at the table, even before we finished setting up. We had a wonderful meal, and the staff at CPR made sure everything was perfect and went off without a hitch. We are so grateful for your help with making it such a memorable occasion. Thank you so much! Best, Sandy and Kim
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Love working with Martha. She is soooo easy to work with and very knowledgeable.
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We love working with the Classic Team! Thanks for making everything smooth and easy to work with every time.
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Excellent customer service from Martha. Martha shared details regarding our wedding venue as she was familiar with the layout which was a tremendous help. I met twice in person with Martha to visualize and discuss setup regarding our rentals. Both meetings provided clarity to the entire process. The invoice was clear, transparent and always updated when we requested changes. There were no hidden fees. If I were to add anything for an improvement, it would be to have an automated process for final payment. Thanks for everything!
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Impressive teamwork and leadership
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Martha Pearce is HEAVEN SENT. She is absolutely phenomenal to work with. She has always gone above and beyond when we need things, especially if we happen to need it last minute. Martha is always such a team player, and has always been so kind and peppy! We LOVE working with Martha at Classic Party Rentals!!! Thank you, Martha! <3
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You're lovely
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Martha Pearce is a rock star. She was so responsive and communicative. We had some difficulties connecting with our venue on delivery details. She and her crew were so flexible and gracious with some last-minute changes.
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Carrie Black is AWESOME !!
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The best
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Patrick is always a pleasure to work with!
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I have worked with Martha over the years for my occasions. She is so amazing! We have a outdoor rehearsal dinner for my Son next May and Martha is the only person I would use!
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Thank you for making the process for rental so easy and seamless. From start to finish you were a great help!
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The coordinator, Sydney, was very nice ,patient and helpful.
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Patrick was so helpful and the delivery team communicated with me directly. All around awesome and everything was perfect.
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Everyone I dealt with with so friendly and accommodating.
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Love Martha! Delivery & pick up guys were very friendly and quick!
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Everything from start to finish was easy to do. I felt like I was working with a real person not just a company. They were quick to respond and had great day of communication and reminders.
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We rented from your company 12 years ago for our Daughter's wedding. Always good Service. Carrie was the best. Very responsive and very helpful.
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I tell everyone to go see Martha Pierce at Classic Party Rentals! Martha’s knowledge and experience in this business is outstanding! I have worked with Martha on many events and I know that when I work with her my event will be perfect!! I have a lot of parties and events. I couldn’t do it without Martha!
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Excellent customer service, Carrie was answering my questions the whole time!!!
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Mikey is amazing!
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We had some logistical issues with planning our wedding that caused us to need tables and chairs at the last minute. The coordinator at Woodside Farms recommended we talk to Sydney at Classic Party Rentals. Sydney was super helpful, and got us set up with the tables and chairs we needed in a snap! Your warehouse team was also a joy to work with! We joked around and chatted when they loaded and unloaded the rentals, and they had me ready to go in just a few minutes! Classic Party rentals was an oasis of convenience in a wedding filled with a million little things going wrong. Don't worry, everything with our wedding ended up turning out great in the end. You got a good team there! You have my business anytime I need to rent equipment for a party. Thanks for helping us with our incredibly important day!
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The young man working the chair bay was super nice and friendly .
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Nice rental experiences.
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I placed an order with Sydney and she was amazing! She responded so quickly and was patient with me while I was placing my order! The guys that dropped off & picked up the chairs were also professional and great to work with.
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Nina, you are running a well-oiled machine. What a great experience to have such a high level of customer service. It made our event so easy. Everything looked great for our graduation party. Keep shining in Richmond girl!!!
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Patrick was friendly, responsive and provided excellent!
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I cannot say enough how wonderful Sydney and the delivery and breakdown team were. Thank you thank you
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Top notch! Always!
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We hosted a big college graduation party in the middle of June. The tent and tables and chairs was an absolute hit and elevated the occasion.
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Patrick was fun to work with!
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We were very pleased!
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Sydney is an absolute pleasure to work with… I will continue to order from her
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Patrick is the best!
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We will be forever grateful to Sydney for getting the linens to us with short notice. She personally delivered them from out of town and was extremely helpful and delightful to work with. We will absolutely recommend as many clients as possible to work with Sydney. Thank you so much!
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Extremely professional. Will definitely use again!
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Thank you, Sydney, for exceptional customer service and prompt communications. Thank you, Chris, for the tent expertise and recommendations. The set up crew Saturday morning called prior to leaving the shop as requested and were timely in their arrival. The two gentlemen who set up were professional and patient as we changed our minds on the height of the tent. Thank you so much for a great experience. We have already recommended Classic Party Rentals to everyone who commented on the tent set up. We look forward to working with you again. -- Woo Brower, General Manager, Buckhead's Restaurant
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Patrick was very helpful and we had a great experience! I will absolutely use ya'll again!
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Working with Patrick and his staff is always a pleasure.
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Sydney was amazing.
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Always a pleasure doing business with you.
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Martha is the best!
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Classic Party Rentals exceeded Bryant & Stratton College's expectations as we prepared for our 170th Anniversary Celebration. Nina Whittleton came on site to view the venue, measured the rooms and made professional recommendations. She was extremely professional throughout the process. She also allowed us to preview the setup to include chairs and linens in advance of the event. We would highly recommend Classic Party Rentals to other organizations as they are professional, responsive to requests, changes and deliver on their promise.
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We had a great experience with Classic Party Rental & will definitely continue to rent from them for our annual school picnic. Thank you so much!
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Love that you have children’s size tables and chairs!! It was a nice touch at the event.
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Martha was wonderful to work with; very responsive and insightful.
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My rental coordinator, Sydney Colston, was excellent. We communicated solely through email. She was always willing to answer questions, friendly, accommodating and prompt to respond.
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Thank you Martha for all you did to make this a pleasant experience!
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Working with Classic Party Rentals is always easy/smooth and the people are great!
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Patrick was amazing!
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I have been very satisfied with CPR's services both times I've placed orders! The communication is always on point and the delivery team is always so nice and professional.
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Patrick is the best!!
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Martha is great!!!!
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I have already referred someone to you guys! Super easy to communicate with and work with!
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I was able to order and pick up my items which were perfect for my party. The staff was very knowledgeable and helpful.
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Thanks for all your help with both daughter's weddings, Martha - you are the best! Kelly Powell
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Sydney provides excellent customer service on every order, but in this particular order she was very attentive to our needs and dedicated to our satisfactions. The warehouse crew did an outstanding job getting us replacement linens in a rush, and did so with a great attitude.
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Martha is truly the best. I made a mistake and she caught it and it all worked out perfectly because of her efforts above and beyond....
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Patrick and Carrie were wonderful!
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Patrick and Mikey are the best. My experience with either of them is always pleasant. They are extremely helpful and knowledgeable about the products you guys offer.
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Patrick is my go to person and is fabulous!
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I always enjoy working with Carrie, we just mesh! 🙂 I am so glad that I started working with you company over a year ago, while employed at Hampton University. I plan to continue to build on this business relationship and thank you all for all of your help in making my events successful. Carrie is great!
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Everyone at Classic Party were available to answer question regarding rental equipment for my event. They were friendly and appreciative of our company choosing to use their service. I plan on calling them again next year to help with our event.
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Martha was the best!!! Everyone that I talked with along the way was great also, but Martha was super!!!
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Patrick was AMAZING! We had the best experience and such a fun time working with him. This whole process was very stress free and collaborative.
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i love martha!
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We had a great experience with Classic Party Rental and Martha was wonderful!! Thanks for helping make the wedding beautiful!
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My favorite company to use!!
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Communication, quality of items and ease of pick-up and drop-off are all always perfect, and the prices are fantastic! Will absolutely continue to be a customer!
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Everyone was very professional and knowledgeable of their products. I told the representative what I needed, and I was accompanied with the perfect items for my event. You deserve to be called Classic Party Rentals, because the items that I received were definitely classic. Those chairs were simply gorgeous. People were taking pictures of the table and complimenting me on how beautiful everything looked. I like classic things, and your company exceeded my expectation. Also, delivery went very smoothly; staff was very polite and professional and very careful as they unloaded and loaded the items. I will certainly be using Classic Party Rentals again and will highly recommend you to anyone in need of classic items for their event.
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Great experience! We use them every year at Thanksgiving and are always pleased.
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Great TEAM. Top Notch from beginning to end. Patrick Thank You and the team that helped me get through the crazy times.
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I want to extend my heartfelt thanks to everyone involved in this rental. Your support truly helped us create a memorable experience for our residents. Thank you once again! We will definitely keep you in mind for any future rental needs.
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I picked up and returned the chairs rented to the West End location, which was convenient. Because of a scheduling conflict, I very much appreciated being able to drop off the chairs outside the door prior to opening. Thank you making this rental so easy.
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I would just have all items cleaned before pickup.
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I love the new online payment feature, my husband is a computer security freak and hates it when I give a credit card # over the phone, so thanks for that!
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Patrick and the entire back office staff were amazing!!! I had placed an order with Chesterfield Rental and to say that was a mistake is an understatement. Patrick and the team stepped in and made my wedding one for the books. Lesson learned…. CPR is my ONLY option for all of my events moving forward.
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Love, love, love Patrick!!!! So profesional and helpful!
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Patrick and his team made my experience with Classic Party extremely pleasant. He was always available to answer questions and make changes to my order when necessary. Everyone at Classic was helpful and went above and beyond to make our four events a wonderful success.
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Thank you so much for your generosity.
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Martha always goes out of her way to make my events go smoothly!
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I love classic party.
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I cannot say enough wonderful things about the Classic Party Team! From origination of our order (which is usually last minute) to our pickup to our return and beyond the customer service experience is always STELLAR!! My husband usually deals with the pickups and return from Burge and always, always comes home commenting on how nice and pleasant the warehouse staff is. We are repeat customers for sure!! 🙂
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I absolutely love you guys!!
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Martha is the best. Always goes out of her way to help me on last minute events.
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Thank you Martha! 🙂
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Martha is amazing!! I have been working with her for a few years on small dinners and now doing a rehearsal dinner and she has been so wonderfully helpful. Martha is amazing!
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Needed rental chairs and was able to get them day of. Fair pricing and very easy team to work with!
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I really appreciated how quickly Carrie responded to my email inquiries!
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Sydney was very kind and patient, as my reception venue changed a month before the wedding. I would love to work with Sydney again!
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Classic Party Rentals was great to work with! Sydney was great with communication and giving our nonprofit event several options to help us with cost. She had great ideas and had the availability to meet us when needed.
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Y’all did a super job
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Classic Party Rentals were so easy to work with! They took a lot of stress off our party planning.
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From the first phone call with Patrick to when the last item was loaded to return, this was an amazing experience! Thank you for helping us have the most beautiful wedding & reception. I’ll send photos, feel free to use them!
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Thank you, Martha & team! I appreciate your flexibility with our many order revisions and with the pickup/drop off day and time. I will highly recommend your company to anyone with party rental needs. Your high level of service is amazing.
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Seamless process. From start to finish was great. Listened to what I needed and helped make adjustment to meet our budget. I won't ever go anywhere else. Great job!
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Communication was everything once i selected the linens i wanted to rent. I had made a mistake on my end on the style and count. It was corrected immediately. I am aHappy customer.
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I love working with the Classic Party Rentals team! They have amazing customer service skills, and go above and beyond to help place & fulfill orders. I started working with Classic Party Rentals for my job at CoStar Group, so when I got engaged and started planning my wedding, it was an obvious choice who we would be using for rentals! Thank y'all so much for everything you do!
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We had some communications confusion with pick up. Sydney was out of town, so we were not sure of what the totals were. Plus we ended up not using as many tables as we had planned. It all turned out good.
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We love Classic and love working with Martha! She always comes through when I need last minute rentals!
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Patrick is always incredibly helpful and has a great eye.
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Patrick was so nice to work with, accepting several changes to my order very graciously. Our party was wonderful, many thanks to Patrick and the team!
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Martha was so great to work with and helped us tremendously. Thank you!
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From logistics to attitude to affordability - you run an amazing business!
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I have never had a bad experience with Classic Party Rentals and have been a return customer for many years now. The attention to detail and customer service is exceptional.
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Patrick made my day and my reception amazing. Absolutely seamless. So beautiful, everything I wanted and within budget.
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Everyone was so great! Very friendly and accommodating! Great products and customer service!
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Classic Party always delivers the best products, and the customer service is excellent. As a professional Event Planner is important to offer our clients the best rentals and services, Classic Party is my top choice for rentals.
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We worked with Patrick and had the best experience! He was so nice and kind and did a great job. He ensured that we really loved the set up and was easily adaptable when changes occurred! I would recommend Classic Party rentals to anyone!
